FREE SHIPPING OVER ORDER PKR 4999/- (PAKISTAN ONLY)

Delivery Information

Expected delivery time:

Within Pakistan for Un-stitch: Within 3-5 Business Days

Within Pakistan for stitch: Within 10-15 Business Days

Out side of  Pakistan for Un-stitch: Within 10-12 Business Days

Out side of  Pakistan for stitch: Within 20-25 Business Days

Shipping Charges:

Within Pakistan: Free Shipping for order above Rs. 2500

Outside Pakistan: Shipping charges will be calculated at the time of checkout based on
 the size of package and destination.

Couriers:

 Within Pakistan: TCS (Pvt) Ltd.
 
Outside Pakistan: DHL
 
We endeavor to dispatch the order as soon as possible and are always trying to reduce the delivery times.
For Cash on Delivery (or COD) orders payment will be collected from shipping address.

Order Tracking

On dispatch of your order you will be sent a shipping confirmation email with your carrier information and
tracking number, be sure to check Junk/Spam folder as well.

Customs and Duties

Your order may be required to pay customs and import duties upon arrival of the goods into your country.
AMAYA is not responsible for any taxes or duties the customs office may charge you, and payment
is necessary to release your order from customs.

Exchange:

Any product bought from AMAYA ’s online store can be exchanged from
the Online Store ONLY, provided it is unused and still has the label and tag in their original state
 (We do not offer exchanges unless we deliver the incorrect order or the product is faulty).
This policy is applicable to local orders only.
 
o For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty.
o For products on Sale we do not offer exchanges unless we deliver the incorrect order.
o Exchange Policy is only liable within 14 days after the goods are delivered.
 
Exchange Procedure:

AMAYA does not offer a exchange/refund policy once the order is processed.
However, you are eligible for a exchange if we have delivered a wrong item to you or the one you received is
faulty or damaged. In that scenario you can contact our customer services center by emailing us at
amayaonlineteam@gmail.com or can call us at +92 304 333 2636 along with your order number for our
customer care representative
to schedule the right one for you.
 
Order Cancellation:

You may cancel your order at any time before the order has been processed.
Once the order has been shipped, you will receive a shipping confirmation via email that will contain the
tracking information. As soon as the product has been shipped, our exchange policy will be applicable.
AMAYA has the authority to cancel orders for reasons such as;
the item is out of stock, pricing errors, or the credit card payment declined by the issuing financial institution.